Teleradiology usage and user satisfaction with the telemedicine system operated by Médecins Sans Frontières

Hdl Handle:
http://hdl.handle.net/10144/334904
Title:
Teleradiology usage and user satisfaction with the telemedicine system operated by Médecins Sans Frontières
Authors:
Halton, Jarred; Kosack, Cara; Spijker, Saskia; Joekes, Elizabeth; Andronikou, Savvas; Chetcuti, Karen; Brant, William E; Bonnardot, Laurent; Wootton, Richard
Journal:
Frontiers in Public Health
Abstract:
Médecins Sans Frontières (MSF) began a pilot trial of store-and-forward telemedicine in 2010, initially operating separate networks in English, French, and Spanish; these were merged into a single, multilingual platform in 2013. We reviewed the pattern of teleradiology usage on the MSF telemedicine platform in the 4-year period from April 2010. In total, 564 teleradiology cases were submitted from 22 different countries. A total of 1114 files were uploaded with the 564 cases, the majority being of type JPEG (n = 1081, 97%). The median file size was 938 kb (interquartile range, IQR 163-1659). A panel of 14 radiologists was available to report cases, but most (90%) were reported by only 4 radiologists. The median radiologist response time was 6.1 h (IQR 3.0-20). A user satisfaction survey was sent to 29 users in the last 6 months of the study. There was a 28% response rate. Most respondents found the radiologist's advice helpful and all of them stated that the advice assisted in clarification of a diagnosis. Although some MSF sites made substantial use of the system for teleradiology, there is considerable potential for expansion. More promotion of telemedicine may be needed at different levels of the organization to increase engagement of staff.
Publisher:
Frontiers Media
Issue Date:
28-Oct-2014
URI:
http://hdl.handle.net/10144/334904
DOI:
10.3389/fpubh.2014.00202
PubMed ID:
25389524
Language:
en
ISSN:
2296-2565
Appears in Collections:
Health Politics

Full metadata record

DC FieldValue Language
dc.contributor.authorHalton, Jarreden_GB
dc.contributor.authorKosack, Caraen_GB
dc.contributor.authorSpijker, Saskiaen_GB
dc.contributor.authorJoekes, Elizabethen_GB
dc.contributor.authorAndronikou, Savvasen_GB
dc.contributor.authorChetcuti, Karenen_GB
dc.contributor.authorBrant, William Een_GB
dc.contributor.authorBonnardot, Laurenten_GB
dc.contributor.authorWootton, Richarden_GB
dc.date.accessioned2014-11-14T18:07:34Z-
dc.date.available2014-11-14T18:07:34Z-
dc.date.issued2014-10-28-
dc.identifier.citationTeleradiology usage and user satisfaction with the telemedicine system operated by médecins sans frontières. 2014, 2:202 Front Public Healthen_GB
dc.identifier.issn2296-2565-
dc.identifier.pmid25389524-
dc.identifier.doi10.3389/fpubh.2014.00202-
dc.identifier.urihttp://hdl.handle.net/10144/334904-
dc.description.abstractMédecins Sans Frontières (MSF) began a pilot trial of store-and-forward telemedicine in 2010, initially operating separate networks in English, French, and Spanish; these were merged into a single, multilingual platform in 2013. We reviewed the pattern of teleradiology usage on the MSF telemedicine platform in the 4-year period from April 2010. In total, 564 teleradiology cases were submitted from 22 different countries. A total of 1114 files were uploaded with the 564 cases, the majority being of type JPEG (n = 1081, 97%). The median file size was 938 kb (interquartile range, IQR 163-1659). A panel of 14 radiologists was available to report cases, but most (90%) were reported by only 4 radiologists. The median radiologist response time was 6.1 h (IQR 3.0-20). A user satisfaction survey was sent to 29 users in the last 6 months of the study. There was a 28% response rate. Most respondents found the radiologist's advice helpful and all of them stated that the advice assisted in clarification of a diagnosis. Although some MSF sites made substantial use of the system for teleradiology, there is considerable potential for expansion. More promotion of telemedicine may be needed at different levels of the organization to increase engagement of staff.en_GB
dc.language.isoenen
dc.publisherFrontiers Mediaen_GB
dc.rightsArchived with thanks to Frontiers in Public Healthen_GB
dc.titleTeleradiology usage and user satisfaction with the telemedicine system operated by Médecins Sans Frontièresen
dc.identifier.journalFrontiers in Public Healthen_GB

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